This Refund and Cancellation Policy applies to all subscriptions and payments made through the Tejaas mobile application, operated by MOYMICS PRIVATE LIMITED.
1. Subscription Plans
Tejaas offers the following subscription options:
- Trial: ₹2 for 1 day of full Pro access
- Monthly Pro: ₹299/month (auto-renewable)
- Annual Pro: ₹999/year (auto-renewable)
2. Cancellation
You may cancel your subscription at any time:
- From the Tejaas app: Settings → Manage Subscription → Cancel
- By contacting us at business@tejaas.in
Upon cancellation, your Pro access will continue until the end of the current billing period. After that, your account will revert to the free tier. Your data will not be deleted upon cancellation.
3. Refund Policy
We offer refunds under the following conditions:
- Within 24 hours of purchase: Full refund if you are unsatisfied with the service, no questions asked
- Technical issues: Full refund if the app does not function as described and we are unable to resolve the issue within 48 hours
- Duplicate charges: Full refund for any accidental duplicate payments
- Unauthorized charges: Full refund if a charge was made without your authorization
4. Non-Refundable Cases
Refunds will not be provided in the following cases:
- After 24 hours of purchase, unless a technical issue prevents use
- If you have used the Pro features extensively during the billing period
- For trial subscriptions (₹2) — these are non-refundable due to the minimal amount
- Change of mind after the 24-hour window
5. How to Request a Refund
To request a refund, please contact us with the following information:
- Your registered email address or phone number
- Date of purchase
- Payment transaction ID (available in your payment app)
- Reason for refund request
Refund Processing
Approved refunds will be processed within 5-7 working days. The refund will be credited to the original payment method (UPI, credit/debit card, or net banking).
6. Contact for Refunds
MOYMICS PRIVATE LIMITED
Block-G, P. No 12, Pushkar Enclave, Paschim Vihar,
West Delhi, New Delhi, Delhi, India – 110063
Email: business@tejaas.in
Response time: Within 24 hours on working days
Block-G, P. No 12, Pushkar Enclave, Paschim Vihar,
West Delhi, New Delhi, Delhi, India – 110063
Email: business@tejaas.in
Response time: Within 24 hours on working days